Privacy Policy– GlishArabic™, GlishBoard™ & GlishBadge™

Last Updated: January 2026

This Privacy Policy explains how GlishArabic™ (“we”, “us”, or “our”) collects,
uses, stores, and protects personal information when you use our products and
services, including:

• GlishArabic™ Mobile Application
• GlishBoard™ (teacher, school, and administrative platform)
• GlishBadge™ (school and teacher accreditation and directory services)

We are committed to protecting the privacy and safety of children, parents,
educators, and partner organisations, and to complying with applicable data
protection laws, including the GDPR.

1. Our Commitment to Children’s Privacy
GlishArabic™ is designed for children and families. We apply enhanced
child‑safeguarding standards and are aligned with recognised online child‑safety
frameworks, including kidsSAFE principles.

• Children are not exposed to the open internet through the App
• No behavioural advertising is shown to children
• No child data is used for marketing purposes
• Only minimal, necessary data is collected

2. Information We Collect
A. Personal Information (Parents / Guardians / Educators)

• Parent or guardian name
• Email address
• Account login credentials
• Communication preferences

B. Child Account Information

• Username (non‑identifying)
• Learning progress and activity completion
• Quiz results and proficiency levels

C. Usage & Technical Information

• Device type and operating system
• App interaction data (time spent, features used)
• IP address and general location (country level only)
• Cookies and similar technologies (website only)

D. Payment Information

We do not store payment card details. Payments are processed securely by
Apple App Store or Google Play. We may receive limited transaction details such
as subscription type and billing confirmation.

3. GlishBoard™ & GlishBadge™ Data
For educators, schools, and organisations using GlishBoard™ or applying for
GlishBadge™ accreditation, we may collect:

• School or organisation name
• Contact person name and email
• Country and city
• Accreditation status and verification data
• Public directory information (if consented)

This information is used solely for:
• Accreditation processing
• Directory listing (where approved)
• Quality assurance and safeguarding
• Professional communication

4. How We Use Information

We use collected data to:

• Provide and maintain our services
• Manage accounts and subscriptions
• Track learning progress and improve educational outcomes
• Communicate service updates and policy changes
• Provide customer support
• Ensure security, fraud prevention, and platform integrity
• Fulfil legal and regulatory obligations

Child data is never used for advertising or profiling.

5. Marketing & Advertising
• Marketing activities apply only to adults
• No child‑directed advertising is permitted
• Website analytics may be used to understand adult user behaviour
• You may opt out of marketing communications at any time

6. Data Sharing
We do not sell or rent personal data.

Data may be shared only with:
• Trusted service providers (hosting, analytics, support)
• Payment processors (Apple / Google)
• Legal or regulatory authorities when required by law

All third parties are contractually required to protect data confidentiality.

7. Legal Basis for Processing
We process data under GDPR lawful bases including:
• Consent
• Contractual necessity
• Legal obligation
• Legitimate interests (balanced with user rights)

8. Data Retention
We retain personal data only for as long as necessary to:
• Provide services

• Meet legal and contractual obligations
• Resolve disputes

Accounts and associated data can be deleted upon request.

9. Parent & User Rights
Depending on your location, you may have the right to:

• Access your data
• Request correction or deletion
• Restrict or object to processing
• Withdraw consent
• Receive a copy of your data

Requests can be made by emailing info@glisharabic.com.

10. Security Measures
We implement appropriate technical and organisational safeguards to protect
data from unauthorised access, loss, or misuse. While no system is 100%
secure, we continuously review and strengthen our protections.

11. Data Breach Response

In the event of a data breach, we will:
• Act promptly to secure systems
• Notify affected users where required
• Comply with legal notification obligations

12. Children’s Rights
Parents and guardians may:

• Review child data
• Request deletion
• Control permissions through device settings

Children under 18 may request removal of publicly visible content.

13. Cookies & Tracking
• Cookies are used on our website (not inside the child App)
• You can manage cookie preferences via your browser
• We honour Global Privacy Control (GPC) where applicable

14. Policy Updates

We may update this Privacy Policy periodically. Material changes will be
communicated via email or within our platforms.

15. Contact Us
If you have any questions or requests regarding this Privacy Policy, please
contact:

Email: info@glisharabic.com

By using GlishArabic™, GlishBoard™, or GlishBadge™, you agree to this
Privacy Policy.